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What your customer wants, not what you want to sell them…

By Nigel Rawlins | Tuesday 8:44pm 01/12/2009 | No comments
What customers want

What customers want

There are two ways to think about customers. Your way and their way and what this means to your venue.

If your club or pub bistro serves lunch and dinner 7 days a week chances are you are attracting a

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Posted in Customer Service, Marketing, Strategy
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