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How much to spend on advertising

By Nigel Rawlins | Monday 9:58pm 15/06/2009 | No comments

Advertising is an important part of your marketing strategy. I will cover strategy another time, but it would be the rare club that didn’t want to get new customers or keep the ones they have.

Right now, it is a lot easier to gain market share, if you have the money to spend. If not, the club or pub with the money stands a good chance of gaining market share and keeping it when things pick up.

To figure out how much to spend on your marketing and advertising, look at your turnover.

Specifically:

1. Total revenue
2. The cost of providing what you offer, food, service, recreation activities etc,
3. The cost of selling- to bring people in, promotions etc
4. The cost of administering your venue – insurances, accounting, administration etc
5. Profit/Loss

The numbers involved are found in your profit and loss statement. If you are providing food, entertainment or leisure activities, there are costs involved. Each activity you provide will have costs with variable margins (money left after costs are covered.) Surplus funds (profit) are used to fund administrative activities and other expenses, for example, capital costs are funded out of profit.

There is a direct correlation between what you spend on selling and revenue. The more effective your advertising spend the more revenue it should bring in. Some say spend 5% of revenue, others 25%. But it will all depend on margins and how you control costs. It may be as low as 1-2% depending on the industry.

The venues I work with advertise regularly, most often with direct mail campaigns with attractive offers. They also look to run monthly in-house promotions, giving customers an excuse to visit their venues. The result of their advertising is observable through revenue growth and that’s the biggest reason they keep doing it.

What do you think?

Feel free to call me on 1300 761 780 or email me at nigel@13thbeachclubsandpubs.com

cheers

Nigel Rawlins,
13th Beach Marketing Services Pty Ltd


Who’s advertising?

By Nigel Rawlins | Monday 12:55pm 27/04/2009 | No comments

The economy may be down but that doesn’t mean people aren’t spending money.
They still make choices about products to buy and the biggest advertisers want them to spend it in their stores.

Take a few moments to answers these questions:
When you’re driving and you feel hungry – which fast food restaurant do you look for?
You want to buy a TV or some furniture – which retailer do you visit?
Looking for shampoo – which brand do you look for?
You’re after some hardware – which store do you visit?
You need internet – what comes to mind?

There’s a big chance you chose products from some of the biggest spenders on advertising.

Celebrate with your members and attract new ones

By Nigel Rawlins | Wednesday 10:19am 22/04/2009 | No comments

Celebrations are great opportunities to attract new customers and invite your current ones to join in.

members are loyal customers, don’t lose them

By Nigel Rawlins | Wednesday 9:54am 22/04/2009 | No comments

Recently a club asked me to design a campaign to attract new members. Easy to do, but their social membership cost about $30. That’s ok if you get more than $30+ in benefits immediately, but not if it takes over a year. Right now people are being careful with their money and $30 up front is probably just too much without instant gratification.

Why isn’t social membership either $5 or $10? Would you treat them any differently from a member who pays $30? I hope not. If someone pays you $5 or $10 for the opportunity to get them to visit your venue regularly it’s a bargain! Think about it, even if they only come in once a month for a meal and buy a few drinks they’re choosing your venue over another and secondly giving you the chance to retain their loyalty, cross-sell and upsell to them.

We’ve organised many successful letterbox drops to attract new members and visitors to clubs and pubs, they’re affordable and work well over several months, but it is a shot gun approach compared to a targeted offer to members.

Just some thoughts – I’d like to hear your opinion – just add a comment.

cheers

Nigel Rawlins

Meredith Fuller official website launch

By Alexander | Friday 4:22am 03/04/2009 | No comments

Meredith Fuller’s official website launched on Sunday 22 March, 2009.

While not a club or pub website,
Meredith had a clear idea of the sort of website she wanted us to create for her.
Take a look at www.meredithfuller.com.au to see what we did.
Meredith Fuller is one of Australia’s preeminent career counsellors.

For our work with clubs take a look at the Moe RSL website.

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